Category Archives: news

Twitter shares priced at $26 each

/ in news / by .

Twitter shares have been priced at $26 each, ahead of its debut on the New York Stock Exchange (NYSE) on read more…

Blackberry shares plunge after sell-off plan abandoned

/ in news / by .

Blackberry recently announced a 40% cut in its workforce Shares in struggling smartphone maker Blackberry have fallen 16% after it read more…

Windows 8.1’s ‘Hero’ ads brought to you by stealthy snooping

/ in news / by .

Microsoft unleashed a new iteration of its Hero ads but somehow forgot to mention that they work by secretly snooping read more…

Adobe hack: At least 38 million accounts breached

/ in news / by .

Adobe has confirmed that a recent cyber-attack compromised many more customer accounts than first reported. The software-maker said that it read more…

Protecting against CryptoLocker ransomware

/ in news / by .

AVG users should beware of the CryptoLocker virus that recently came to light in early September. CryptoLocker is a version read more…

Watch former Stoke stars compete against each other…

/ in news / by .

Former Stoke City stars will be find themselves under the spotlight next month – as their general and football knowledge read more…

Important information regarding SBS 2003 and Office 2013 compatibility issues

/ in Microsoft Office, news, Small Business Server, exchange, IT SUPPORT, it support staffordshire, it support stoke, ms office, SBS, SBS 2003, server support stoke, small business server / by .

Now is the time to start thinking about replacing your Small business server 2003 with the latest edition of Small read more…

arc I.T. sponsor crucial team member….the Stoke Ladies Captain

/ in news / by .

arc IT again sponsor Louise Roberts of Stoke City Ladies. Louise is not only the Stoke captain, but also a valued read more…

iPhone 4 connecting to Microsoft Exchange issues

/ in news, IT SUPPORT, it support staffordshire, it support stoke / by .

We have been contacted by several customer after upgrading to an iPhone 4. They cannot reconfigure the phone with exchange read more…

Getting Rid Of Your Old PC: Something You Should Bear In Mind

/ in news, tips / by .

Have you recently purchased a new PC or laptop and wish to get rid of your old one? You may read more…

Customer Since 2014

"Having worked with arc IT for several years now, I would gladly recommend their IT support services to anyone...they are a very flexible and professional company. When they say they will do something they will do it, and always follow up with a call to see if everything is okay. They deal with all our third party suppliers so that we get a resolution as fast as possible."

Sue Hargreaves Office Manager
Read More Testimonials

Customer Since 2014

"Recol's business is complex and choosing an IT support partner that is both reliable and responsive is critically important to the smooth running of our operations. We have worked with arc IT since 2012 and have been continuously impressed with their excellent levels of customer service and support.

The staff at arc IT are polite are genuinely interested; friendly, and approachable. The team always call back when promised, which in its self is a fantastic service that a lot of companies offer but do not fulfil.

Our staff are never made to feel at fault and the response from the arc IT Support Team is never a negative one, but one of reassurance and positive feedback - and always ask "if there's anything more they can do to help".

They will work through day and night to solve any issue that may occur to ensure your business runs as smoothly as possible"

Noel Lovatt Director
Read More Testimonials

Customer Since 2012

“arc IT have been helping us with all our IT support & we can fully recommend their professional friendly staff. Always available on the phone & when have called them out they have always managed to fix our problems. We are very pleased since we changed our IT support supplier.

A truly professional company who have taken time and effort to learn the requirements of our business and have tailored their service accordingly. All calls are answered immediately, with a timely, efficient resolution of our issues. It is reassuring knowing they are available when needed.”

Manoj Raja Director
Read More Testimonials

Customer Since 2011

"The standard of work provided by arc IT over the many years we have used them is of the highest quality and response times are exceptional, dealing with IT issues either over the phone, remotely or in person. arc IT have always provided a first-rate service and have always been available to discuss our requirements and needs, offering professional advice and assistance in helping us achieve our IT goals." In cases of emergency arc IT have implemented our business continuity plan to the letter to ensure we had the least amount of downtime possible."

Gareth Leese
Read More Testimonials

Customer Since 2007

"We needed to move a number of domains over to another service provider as quickly as possible with as little or no interruption to our website operation. There are a plethora of IT company’s to choose from but arc I.T. seemed to have the edge with the speed and efficiency in which we could make the change along with the assurance that we could rely on their support and person to person interaction, rather than a faceless control panel. Our hosting was switched without interruption to our services and with little input from ourselves saving us both time and money. We’re now getting a better service at a lower cost."

Lee Garner IT Director
Read More Testimonials

Customer Since 2016

"I would definitely recommend the I.T services of arc IT Solutions. Needing help setting up my business and network I spoke to arc who had considerable knowledge and clear expertise. All the work was done to a high standard, professionally and delivered promptly. They ensured we had everything we required. They also saved us money along the way streamlining the kit we already had.

If we require support we are guaranteed a response at no extra cost, the support is also instantly available with connections to their knowledgeable technicians taking under 2 minutes. We have been with Arc I.T Services for many years now and I happy to say that the service is as excellent now as it was when we first signed up."

Mark Thorndike Managing Director/Owner
Read More Testimonials

Customer Since 2008

"arc I.T. worked with us to define the IT strategy that has given us the flexibility & scalability we needed as the business has grown. arc I.T. are the perfect IT support company for us, speaking plain English, without the jargon and responds quickly when the need arises – 90% of our issues are analysed & resolved remotely without needing to get an engineer onsite. We’ve found them to be professional, reliable and responsive - and their open approach and predictable costs helps us immensely.”

Mark Duggins Finance Director
Read More Testimonials

Customer Since 2008

"Our team relies heavily on IT to deliver the excellent levels of customer service we need to maintain. We needed an email solution that was reliable and easy to use – arc I.T. helped us to migrate to a new system quickly and simply, and it’s great to know they are at the end of the phone whenever we need them.”

Geoff Lawton Director
Read More Testimonials

Customer Since 2013

"arc I.T. give us immediate solutions to any problems we are experiencing. Excellent response to IT emergency particularly when we initially joined. In-depth knowledge of all aspects of IT."

Phil Thorpe Director
Read More Testimonials